?

Log in

No account? Create an account
 
 
22 July 2002 @ 01:34 pm
 
Why don't these people ever READ the error messages? They just say "I got an error message" or "it's broken", and expect me to fix it.

When I watch over their shoulder as they try one more time, than repeat the EXACT ERROR MESSAGE back to them, they seem to understand.
 
 
 
Higgs Boson: eyeradu on July 22nd, 2002 01:34 pm (UTC)
heh
Welcome to the world of technical support.
Turning the Schmaltz up to 11: intuitivepullthestars on July 22nd, 2002 02:07 pm (UTC)
you are probably wonderfully patient with them. As an end-user, I applaud that.

signed,
an end-user who's done the "It's broke!" thing before