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29 July 2008 @ 08:55 pm
Virgin Airlines  
I've taken six (6!) Virgin America flights in the past week. Seattle-San Francisco-San Diego-San Francisco-San Diego-San Francisco-Seattle The good:
  • Cheap
  • Frequent flights
  • Mood lighting
  • Halfway enjoyable flight video
  • A few more inches of legroom
  • Decent in-flight entertainment system
  • One particularly cute flight attendant on the fourth flight was really fun to watch
  • Fruit and cheese plate
The bad:
  • Flight status ALWAYS shows as "on time", even though fully half the flights ended up departing late.
  • None of the nifty "flight cameras" like SAS has.
  • In flight entertainment system has no clock display
  • There are some odd flaws in the menuing system. For example, when viewing the "map", a menu of cryptic buttons appear across the bottom of the screen.
  • For one flight, the entire flight crew failed to arrive until after the scheduled departure time.
  • The last flight:
    • After multiple taxicab fiascoes, we tried to check in. Holly's screen crashed immediately after reading her credit card
    • Kat managed to get us checked in, but the machine screwed up printing my boarding pass, then gave up, refusing to print any for Kat or Kris
    • As Kat haggled to get boarding passes, Kris checked in her luggage - for San Francisco only
    • Despite selecting "1" bag on the console, the system insisted that I intended to check in 27 pieces of luggage.
    • There was some doubt as to whether Kat could get a boarding pass from San Francisco to Seattle
    • Kris made it out to the gate without a boarding pass for the connecting flight. To V.A.'s credit, they did chase her down with the boarding pass.
    • When Holly attempted to board the final flight to Seattle, she was initialy refused because the system showed that she had already boarded.
 
 
 
Fireball of 3fireballof3 on July 30th, 2008 04:15 pm (UTC)
I officially HATE going through San Fran for flights. That airport jacks things up more often than not.